Privacy & Security

Data Deletion Policy

We believe sensitive documents should be handled carefully and kept only for as long as necessary.

Our Approach

Explain My Letter follows a strict data minimisation principle. Documents are used only to generate the requested output and are not retained longer than necessary.

Automatic Deletion

Uploaded documents are automatically deleted after processing

All documents are removed within 24 hours

Limited Retention

We may retain minimal data in limited circumstances, including:

System logs for security and fraud prevention

Billing or transaction records

Legal or regulatory obligations

This data is minimised, securely stored, and automatically cleared within appropriate timeframes.

Security Commitment

We use secure infrastructure and restricted access controls to ensure data is handled safely at every stage.

User Requests

You may request deletion of your data at any time by contacting: info@explainmyletter.co.uk

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